Terms and Conditions
Shipping Information
We offer a reliable delivery service for local Montreal customers. Our delivery radius is anywhere on the island of Montreal, south shore, and Laval. We make orders every Tuesday and receive merchandise at our location every Thursday. Therefore any order made will be received within 10 business days of the next Thursday of the week. In short, deliveries could take up to two or three weeks. Once you place an order we will call you to explain the delivery plan. Also, the day before the delivery we’ll call and tell you when your 4 hours delivery block will be. This will help both parties in planning their day for maximum convenience!
There is also the option for Local Pick-Up at no charge.
Returns / Exchange
We accept returns / exchanges based on any manufacturing defects from our suppliers. The manufacturer’s basic warranty applies to all merchandise. We do not offer any type of satisfaction guarantee. All the information you require is available on our website (ex. dimensions, colour, material) therefore we expect our customers to make the best possible choices for their homes. All sales are final.
We have the right to review and cancel a customer order if there was a recent change in price for an item, if the price online for an item doesn’t match the one in store, or if an item is no longer available at our supplier.